A Year of Excellence: HealthBoxHR's journey to becoming the UK's leading HR & Payroll partner
At HealthBoxHR, these last few years have been nothing short of transformational. From product innovation and customer milestones to industry recognition, 2025-26 has reinforced what we strive for every day: to be the most trusted and efficient HR & Payroll partner for organisations across the UK.
The highlight of this incredible year is our recent recognition by Software Advice, backed by Gartner Digital Markets, where HBHR earned the Best Customer Support badge across multiple flagship 2026 reports.
This achievement is more than an award to us, it is a validation of the experience we deliver to our customers every single day and recognition where It matters most: Customer Support
HealthBoxHR was featured in Software Advice's 2026 Customer Support reports for:
- Attendance Tracking
- Leave Management Systems
- Payroll Software
What makes this recognition especially meaningful is that it is based entirely on verified customer feedback. It reflects the voices of HR teams, Payroll professionals, and business leaders who rely on HBHR to run their operations with confidence.
Everything we've achieved this year has been shaped by our clients. Their feedback has driven product enhancements, support improvements, and new features designed to solve real-world HR & Payroll challenges.
We're incredibly proud to see reviews that echo this commitment:
“Fantastic system, would definitely say it's my favourite HRIS system I have used yet, throughout the job roles I have had. Great experience from demo to implementation and beyond” [Source: Software Advice]
“Overall, HealthBoxHR has been a great addition to our operations. We would highly recommend it to other organisations looking for a reliable, user-friendly HR solution with excellent support and powerful reporting tools.” [Source: Software Advice]
“Outstanding - I really can't fault anything yet - the support and customer service is world class. I will be recommending this platform.” [Source: Software Advice]
Our users consistently highlight not just the strength of our platform, but the responsiveness, expertise, and care of our support team, something we consider non-negotiable. For us, great software is a non-negotiable but it's only half the story; outstanding support is what turns a system into a true partnership.
Building more than Software: A platform designed for people
Throughout 2026, we've continued to invest heavily in building a platform that genuinely simplifies HR & Payroll. HBHR brings together everything organisations need to manage the employee lifecycle in one intuitive, cloud-based solution. An all-in-one umbrella solution.
From biometric attendance tracking and automated leave management to inclusive, compliant Payroll processing, our system removes complexity while improving accuracy and visibility. With powerful AI-driven insights and a clean, easy-to-use interface, HR teams can focus less on admin and more on strategic, people-first work. Accessibility has also remained a core focus. Our mobile app ensures employees stay connected wherever they work. Whether they're office-based, remote, or on the front line, helping businesses foster engagement, transparency, and trust easily.
Continuing our journey: Looking ahead
As we look to the future, our focus remains clear: to keep raising the standard of what HR and Payroll software should be. We will continue to innovate, listen, and invest in the clients, partners and colleagues who make HBHR what it is.
Thank you for your trust and support throughout our journey. Here's to continuing our strength and development, and to an even stronger year ahead.
